Responsible Gambling

For most customers, gambling is an enjoyable leisure activity, for a very small number there can be problems and gambling can cease to be fun. Gamevy wants to help and protect customers who are worried about gambling.

What is Responsible Gambling?

The following tips help you be sure you have the right attitude to keeping your gambling fun.

  • You’re buying fun, not investing your money
  • Before playing, set strict limits on how much time and money you’re going to spend
  • Only gamble with money you can afford to lose
  • Before playing, set strict limits on how much time and money you’re going to spend
  • Don’t spend more money on gambling with the hope to win back money that you have lost
  • Keep up other interests and hobbies – don’t let gambling take over your life
  • Don’t gamble in order to escape from stress or boredom
  • Remember that only those over the age of 18 can gamble

What can i do if i’m worried

Set Your Limit

  • Gamevy has controls that allow you to limit how much time or money you spend in a single session or over a period of time. Go to your account settings and select ‘Limits’.

Cool Off

  • You may temporarily exclude yourself from the site for a period from 24 hours up to 4 weeks by accessing the Responsible Gaming section in the My Account section of the web site, and selecting your required cool off duration period. On confirming the cool off duration period your account will be immediately frozen and it will not be possible to login to your account until the selected duration has elapsed. It is not possible for us to override or remove any cool off time period once set. Any balances that you have placed will remain. You will only be able to access your winnings after the cool off period has elapsed.

Get Help

  • If you are worried then there are several organisations that can help and you should get in touch.

GamCare

GamCare is a registered charity that provides confidential telephone and online support and counselling to anyone who is affected by problem gambling. The GamCare National Helpline can be contacted on freephone number 0808 8020 133 (free calls from all UK landlines and most major mobile networks) everyday from 8am to midnight. If you are worried then there are several organisations that can help and you should get in touch.

www.gamcare.co.uk

Gambling Therapy

Gambling Therapy provides online, multi-language, support and advice. For more information, visit

www.gamblingtherapy.org

Gamblers Anonymous

Gamblers Anonymous offers meetings in which gamblers can discuss common problem and help others to do the same.

www.gamblersanonymous.org.uk

Gamble Aware

Gamble Aware offers more information on responsible gambling. Please visit their website

www.gambleaware.co.uk